Shipping and Delivery
At Custom Collars, we understand the importance of a seamless and reliable shipping process. We strive to ensure that your orders are handled with care and delivered to your doorstep in a timely manner. Our shipping policies are designed to provide you with transparency, convenience, and peace of mind.
Shipping Rates:
We believe in fair and transparent pricing. Our shipping rates are calculated based on the weight of your order and the shipping method you choose.
Our courier providers
At Custom Collars, we only use the most reputable courier companies. This is why our main providers are Courier Please and Aramex. You can select either provider if you have a preference.
Real Time Tracking
Once your order is shipped, you will receive a tracking number that allows you to monitor its journey from our warehouse to your doorstep. This transparency ensures that you are always in the loop regarding the whereabouts of your purchase.
Dedicated Customer Support:
Should you have any questions or concerns regarding your shipment, our dedicated customer support team is here to assist you. Feel free to reach out to us, and we'll do our best to ensure your shipping experience is smooth and hassle-free.
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At Custom Collars, we believe that exceptional products deserve exceptional shipping. We're committed to providing you with a shipping experience that mirrors the quality of our products. Thank you for choosing us, and we look forward to delivering joy to your doorstep!